About Us

J. Stephen Lindsey, MHA, FACHE, is a successful leader, mentor, and entrepreneur. Steve learned leadership early, serving as an infantry officer in Vietnam. During his long tenure, he transformed a small hospital in Richmond, VA (HCA Henrico Doctor's Hospital) into one of the country's most successful community hospitals with services ranging from newborn intensive care to organ transplants. Steve has been a principal in several start-up companies, including Manorhouse Retirement Centers and currently Ivy Ventures, LLC. He has mentored hundreds of sitting healthcare leaders in his teaching work through the healthcare administration master's program at Virginia Commonwealth University. Steve is widely published, including Taking Charge of Your Healthcare Management Career, published by the American College of Healthcare Executives press. He is also on the board of Transact Captial. Steve serves as treasurer for the nonprofit Board of Cross Over Health Care Ministries and volunteers as a guide for Reel Recovery, a nonprofit that helps veterans manage PTSD through fishing and being outdoors. 

John Willis Mitchell, MS, helped Steve build the HCA Henrico Doctor's Hospital (HDH) brand. HDH consistently ranked as one of the top hospitals in the state of Virginia for patient safety and outcomes. He has served from sailor in the U.S. Navy (broadcast-journalist aboard an aircrft carrier) to COO and CEO for several hospitals. In 2009 he and his administrative team were named Top Leadership Team in Healthcare by HealthLeaders Media for turning around a 90-bed, regional Washington hospital. He started his own business in 2012, SnowPack Public Relations, and is widely published as a freelance reporter and writer in the hospital, healthcare, and medical sectors. John is the author of the novel Medical Necessity (four stars on Amazon) and Rotors. He is also a commercially successful landscape and wildlife photographer. John volunteers as an adaptive downhill ski instructor with Colorado Discover Ability (CDA), which provides people with disabilities opportunities to get outdoors. CDA works with everyone from veterans with war injuries to children with autism and Downs Syndrome. John lives on the western Slope of Colorado where, on most days, his wife love him more than her horse. 

Lucien W. Roberts, III, MHA, FACMPE is the co-founder and COO of Infusion Solutions, LLC, a freestanding infusion center in Richmond, VA. Prior to a COVID-induced early retirement from full-time practice management, he served as Chief Administrator of Gastrointestinal Specialists, Inc., a 31-provider private practice in Richmond, VA. He has authored more than 100 articles for Physicians Practice, Medical Economics, MGMA Connexion, and other publications. He has given more than 100 presentations during his career, including presentations at the MGMA Annual Conference, the AMA National Leadership Development Conference, the Medical Society of Virginia Annual Meeting, and Physicians Practice LIVE! Lucien is a Fellow of the American College of Medical Practice Executives. He has been active in the Medical Group Management Association (MGMA), including terms as Chairperson of the national Government Affairs, Professional Papers, and Neuroscience committees and President of the Virginia and Richmond MGMAs. For his leadership in the passage of Virginia’s landmark Fair Business Practices Act, he was recognized by MGMA as Legislative Liaison of the Year. Lucien serves on the boards of Centralized Credentials Verification Services and the Medical Society of Virginia Insurance Agency.